498bet's Privacy Policy —
Your Information Fully Secure

Welcome to 498bet. Our Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep it safe. This policy applies to the 498bet website, mobile app, and all digital services.

We believe privacy is a fundamental right for every user. By registering on the 498bet platform, you agree to this Privacy Policy. We will notify you in advance of any changes.

498bet collects various types of information to provide a safe and transparent gaming environment. Below is a breakdown of what we collect:

We only collect information that is genuinely necessary to provide our services. No unnecessary personal data is collected.

498bet uses the data it collects solely for specific, legitimate purposes. We never use your information for anything unnecessary or unrelated.

• Your identity and contact details are used to create, verify, and manage your account.
• Financial information is used to process deposits and withdrawals and to maintain transaction records.
• Technical data is analyzed to detect and prevent fraud, money laundering, and unlawful activity.
• Used to enhance your gaming experience and deliver personalized offers.
• Information may be disclosed to regulatory authorities in fulfillment of legal obligations or in response to official requests.
• Data is used to monitor Responsible Gaming activity and identify signs of problem gambling.

498bet may share your information with third parties in limited, specific circumstances. In each case, we ensure that the third party upholds the same standard of privacy protection.

• Payment Providers: To process transactions with bKash, Nagad, Rocket, and our banking partners.
• Game Software Providers: Limited data is shared solely to support the operation of licensed games.
• Regulatory Authority: To comply with legal obligations and licensing requirements.
• Law Enforcement: In response to a court order or investigation, and only upon a valid legal request.

498bet uses cookies and similar tracking technologies on its website and app. These help improve your browsing experience and enhance the quality of our services.

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language, theme, and settings.
• Analytics Cookies: Fully anonymized data is collected to understand how the platform is used.

You can disable non-essential cookies at any time through your browser settings. Note that some features may become limited as a result.

498bet uses industry-leading technology to protect your personal information. Our security infrastructure is regularly audited by independent third parties.

• 256-bit TLS/SSL encryption is applied to all data transmissions.
• Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is available for all accounts.
• Instant alerts are sent for any suspicious login attempts or transactions.
• Regular penetration testing and security assessments are conducted.
• Data access is restricted through strict role-based controls.

As a member of the 498bet platform, you have several important rights over your own data. We respect these rights and are committed to making them easy to exercise.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily suspended.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

498bet retains your information only for as long as necessary. Retention periods may vary depending on the type of data:

• Account Information: Retained for up to 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for up to 7 years in accordance with government regulations.
• Gaming History: Active accounts retain up to 2 years of history.
• Log Files & Technical Data: Retained for up to 12 months for security purposes.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be used to identify you.

498bet is an 18+ platform. We strictly prohibit the collection or processing of data from minors. Age is verified at registration, and users under 18 are not permitted to create an account.

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: Available daily from 9:00 AM to 12:00 AM.
• Response Time: Standard requests: 3 business days. Urgent matters: 24 hours.

Before contacting us, please have your account ID and registered mobile number ready so we can assist you as quickly as possible.